Talking Commercial Plumbing

Getting down to business with America’s most trusted name in plumbing

The Challenge

Elevate Roto-Rooter’s standing among commercial decision-makers and drive demand for its services in high-stakes environments like restaurants, retail, healthcare and property management.

The Insight

Plumbing isn’t on your radar until it shuts your business down. The damage, downtime and lost revenue hit hard, with 40% of small businesses never reopening after major flooding. That’s why we launched Roto-Rooter For Business: to take commercial plumbing seriously, before it’s too late.

The Idea

Anthropomorphic plumbing fixtures – a wise old toilet, a jittery sink, a feisty mop and a grizzled toilet brush – step into the spotlight, each sharing their thoughts about the messy realities of commercial plumbing. They’ve seen it all, cleaned up most of it, and they’re here to tell you: businesses can’t afford plumbing problems.

Results

Roto-Rooter’s campaign redefined commercial plumbing, driving meaningful connections with business decision-makers and positioning itself as an essential partner for businesses.

30X

ROI in terms of marketing attributed sales pipeline

4.7

million impressions

Hundreds

of appointments booked